Clinic Overview
White Cross Vets Roundhay in Leeds is part of the White Cross Vets group and is owned by IVC Evidensia. The clinic is listed as a veterinary nurse training facility and as offering emergency veterinary services. Recent feedback is largely positive, with owners often praising the caring team, clear explanations, and strong cat care, while a few reviews mention staff changes, higher medication costs, and one serious negative experience.
White Cross Vets Roundhay in Leeds is part of the White Cross Vets group and is owned by IVC Evidensia. The clinic is listed as a veterinary nurse training facility and as offering emergency veterinary services. Recent feedback is largely positive, with owners often praising the caring team, clear explanations, and strong cat care, while a few reviews mention staff changes, higher medication costs, and one serious negative experience.
Services
- •General veterinary care and consultations: Owners frequently mention clear explanations of treatment options, thorough advice, and staff taking time to answer questions.
- •Cat-friendly care: Reviews highlight strong care for cats, including a separate cat waiting area and positive comments about how individual vets handle feline patients.
- •Emergency veterinary services: Listed by the clinic.
- •Veterinary nurse training facility: Listed by the clinic.
- •Ongoing communication and admin support: Recent reviews mention helpful follow-up calls and supportive handling of paperwork and insurance-related queries.
Pricing
No published pricing information is currently available for this clinic, though one recent reviewer felt medication and prescription charges were expensive.
People
- •Jo: Praised for explaining things clearly, taking time with owners, and showing real care for animals.
- •Karen (vet): Singled out by reviewers as especially good with cats.
- •Reception and administration team: Often described as welcoming, friendly, and helpful.
Reviews
Google rating: 4.8 stars from 423 reviews.
- •Many recent reviewers describe the team as caring, friendly, and professional, with a consistently warm reception experience.
- •Clear communication is a recurring theme, with owners saying staff explain treatments well and give plenty of time for advice and questions.
- •Cat owners are especially positive, mentioning attentive care and the separate cat waiting area.
- •A smaller number of reviews raise concerns about frequent staff changes, expensive medications or prescription costs, and one very serious complaint relating to a pregnant dog.
