Tweed House Veterinary Surgery

We have been using Tweed House for several years now and have taken all four of our pets there. They have always gone above and beyond to help us and, unlike some other practices, we have never felt like we were being overcharged or pushed into unnecessary treatments. The whole team is professional, knowledgeable and genuinely caring. You can tell they actually care about the animals and want to help, rather than simply treating you like another customer. We have always had a great experience with Tweed House and wouldn’t hesitate to recommend them. Highly recommended!

I thought most vets had a duty of care for wildlife. Sadly not tweed house. I phoned regarding a badly injured pigeon I found - I was told I couldn’t take it in because of bird flu (and told most vets are the same) and to either ring the RSPCA or to just “leave it where it was”. Unfortunately I couldn’t just leave it to die slowly on top of my car where I found it. We ended up taking the poor thing to White Cross Vets in Guiseley who were amazing. They told me they would help if they could or euthanise if not. Shame Tweed House don’t have the same level of care. This said, I would never choose this vet for my own pets as I wouldn’t trust they would care or do enough for them/me.

Everyone is so lovely ,Scott is amazing and so caring ,the service and care is exceptional from everyone who works there

Very friendly and helpful staff. Always will recommend these vets.

Great with our dog l would highly recommend.

We attended Tweed House Vets with our 15-year-old dog after booking an emergency appointment because he was very unwell, lethargic, and not himself shortly after receiving Cytopoint and oral antifungal medication from the practice. Given his age, we believe there should have been a proper discussion about risks, age-related tolerance, and potential side effects before administering these medications. No side effects were explained to us at the time. When we returned urgently, concerned about a possible reaction, the consultation with vet Merik was dismissive and lacking in empathy. We were told that we were the first people to ever report side effects from this medication, which is an extraordinary and unrealistic statement given that all medications carry risk. We were also told that side effects were something we “should have asked about”, rather than something the vet should explain. That is not an acceptable standard of informed consent. Following a formal complaint, we were offered financial compensation. However, money does not undo the distress caused, nor does it compensate for watching an elderly dog deteriorate. It took approximately six weeks for Harry to return to anything like his normal self. The practice later acknowledged that the consultation “could have been handled better” but maintained that their communication was acceptable and that no fault lay with the practice. The overall experience left us feeling dismissed and unsupported at a time when we were simply trying to advocate for an elderly dog. We have since transferred his care to another practice.

The vets went over and above to give our dog the emergency treatment and surgery he needed

Excellent vets, very friendly and helpful