Holly House Vets Exotics

Holly House Vets Exotics focuses on exotic pets alongside small-animal medicine and surgery, with advanced diagnostic and minimally invasive equipment listed on its website (including CT, digital x‑ray, ultrasound, endoscopy, laparoscopy and arthroscopy). It also states it provides onsite emergency care 24/7, 365 days a year, and it’s listed as an RCVS Cat Friendly Clinic. The practice is also noted as a veterinary nurse training facility.

In recent reviews, owners mention being seen for bird and rabbit care, including a rabbit CT scan and consultations for pet birds (lovebird and budgie). Feedback is mostly about clear, non‑jargon explanations and accommodating handling during investigations, alongside one recent complaint about incorrect information given over the phone about whether the practice would be open, during an urgent end‑of‑life situation for a budgie.

Services

From the website summary and recent reviews, the practice is associated with

• •Exotic animal practice (recent reviews mention lovebirds and a budgie; one review mentions an “avian vet”).
• •Emergency and critical care (website states onsite emergency service 24/7, 365 days a year).
• •Small animal medicine and surgery (listed on the website).
• •Diagnostic imaging and investigations
• •CT (explicitly mentioned in a review for a rabbit, and listed on the website)
• •Digital x‑ray and ultrasound (listed on the website)
• •Endoscopy (listed on the website).
• •Minimally invasive/orthopaedic-style techniques
• •Laparoscopy and arthroscopy (listed on the website).
• •Animal behaviour and welfare (listed on the website).
• •End-of-life discussion is referenced in a review (a budgie was assessed and euthanasia was discussed due to quality of life).

People

• •An unnamed “avian vet” is described in one review as kind and professional during a consultation for a sick budgie, including clear guidance about quality of life and the possibility of euthanasia if the bird didn’t improve.
• •Front-desk communication is mixed: one recent reviewer reports being incorrectly told by the person answering the phone that the practice would be closed on a specific day, which they say added distress during an urgent situation.

Reviews

4.8 stars from 87 reviews. - Exotic pet care comes up repeatedly, including birds (lovebird, budgie) and a rabbit.

• •Clear explanations: one owner specifically valued advice that avoided jargon.
• •Advanced diagnostics referenced by owners: a rabbit CT scan is mentioned, with the experience described as accommodating.
• •One recent complaint about phone information: a reviewer describes being told the clinic would be closed (they later say this was incorrect), which affected plans for urgent euthanasia for a very unwell budgie.