frank. Pet Surgeons

frank. Pet Surgeons focuses on specialist small-animal surgery delivered on a referral basis (including being available for referrals 24/7, as stated on its website). Recent reviews describe major orthopaedic work—specifically total hip replacement and hip replacement for a German Shepherd—with owners highlighting:

•Up-front, transparent cost discussions around big operations and recovery.
•A “surgical complications guarantee” (mentioned as reassuring when facing major surgery).
•Strong aftercare following hip replacement procedures.
•A direct, “no nonsense” style of professionalism.

(Ownership/group affiliation isn’t stated in the information provided.)

Services

Based on the clinic website and the latest reviews available

•Specialist small-animal surgery (website).
•Referral surgical service, including 24/7 availability for referrals (website).
•Orthopaedic surgery, with multiple owners specifically mentioning
•Total hip replacement (review).
•Hip replacement (review).
•Surgical complications guarantee (website; also referenced positively in a review).
•Fixed pricing is stated on the website (no specific prices were provided).

People

•Scott (role not explicitly stated, but described as the person who “done a hip replacement”): mentioned for performing a hip replacement and being followed by strong aftercare (review).
•Team (vets, nurses, support staff): owners repeatedly mention staff being knowledgeable, calm, honest and helpful, particularly in the context of major surgery and recovery (reviews).

Reviews

Google rating: 4.7 stars from 189 reviews. “”

•Major surgery outcomes and recovery support, especially hip replacements, are a recurring theme.
•Owners mention pets being treated as the priority (“pet first”) during decision-making.
•Cost transparency: reviewers describe the team as upfront about costs, which mattered during high-stakes procedures.
•Reassurance mechanisms: the surgical guarantee is specifically called out as reducing anxiety around complications.
•Tone and professionalism: described as “no nonsense professionalism” and “100% satisfaction” in recent reviews.

Reviews for frank. Pet Surgeons

Note: Showing the 5 most recent Google reviews out of 189 we track in total. Recent reviews may not be representative of overall sentiment.

Andy Mackintosh

2 weeks ago

No nonsense professionalism

Graham Hyde

Superb 100% satisfaction there 4 ur pets couldn't ask 4 anymore. U made sure he was the priority no the owner. 10/10

Hannah Hughes

3 weeks ago

We were referred to Frank Pet Surgeons by our local vets and they have been absolutely excellent from start to finish with my dog’s total hip replacement. The care she has received has been fantastic and her best interests have genuinely been put first throughout. Every member of staff is knowledgeable, kind, calm, honest and helpful. They are upfront and transparent about costs, and the surgical guarantee offered is really reassuring when your pet is facing a big operation and recovery. I’m so grateful we were referred to Frank and for the care they have given to Willow - who can now start 2026 pain-free and with a new hip!

David Francis

a month ago

A very caring and knowledgeable company, always putting your pet first, I give the staff,5*****, they could not have been nicer,👍👍👍.

Dawn Francis

Excellent practice vets, nurses and all staff were superb. Scott done a hip replacement for my German Shepherd Eleanor. The aftercare was also superb