Beechwood Veterinary Group Ltd

Beechwood Veterinary Group Ltd is a long-established practice (operating since 1958) and is set up as a multi-branch veterinary group. It’s also listed as a veterinary nurse training facility. Recent reviews describe owners switching to the practice and getting a dog’s condition “seen, investigated and diagnosed within 2 weeks” (including over the Christmas period), and mention a “good health plan” being available. Feedback is mostly positive about communication (e.g., a vet being “very informative” and giving “great detail”), but there is also a complaint about the tone of an email response after a pet’s death when the owner asked for reminders to stop.

Services

Services mentioned in available sources include

• •Investigation and diagnosis of ongoing health problems (one owner reports diagnosis within two weeks after switching).
• •Preventive care reminders (vaccination reminders are referenced in a complaint and in the practice removing reminders on request).
• •Health plan (mentioned by a reviewer; no specific inclusions listed in the sources provided).
• •Veterinary nurse training facility (listed in the clinic data).

People

• •Vets, nurses, and reception team are repeatedly mentioned together in reviews. Examples given include
• •Staff being “friendly” during a period of investigation/diagnosis for a dog’s condition.
• •A vet described as “very informative,” providing detailed explanations about a pet’s care.

Reviews

Google rating: 4.5 stars from 169 reviews “”

• •Diagnostics and follow-through: one owner reports their dog was seen, investigated, and diagnosed within two weeks after moving to the practice.
• •Communication quality: reviewers mention being given detailed, informative explanations by the vet.
• •Plans mentioned: one reviewer references a “good health plan,” but without details of what it includes.
• •Conflicting experiences around empathy/communication: one review criticises the wording of an email after notifying the practice of a pet’s death (in the context of stopping reminders), while other reviews describe staff as friendly and caring.